Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 987jili, we take our responsibility to Filipino players seriously. This page outlines the tools, policies, and resources we have in place to help you stay in control and enjoy gaming safely.
987jili provides six powerful tools to help you stay in control of your gaming activity
Set a daily, weekly, or monthly cap on how much you can deposit into your 987jili account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Define the maximum amount you are comfortable losing within a set period. When your loss limit is reached, 987jili will automatically restrict further wagering until the limit period expires or you adjust your settings.
Set a maximum session duration so you receive an alert — and an automatic logout — after a defined period of play. This helps prevent extended gaming sessions that can lead to fatigue and impaired decision-making.
Take a short break from 987jili by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended and you will not be able to log in or place bets.
If you feel your gambling is becoming a problem, you can self-exclude from 987jili for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen period and cannot be lifted early under any circumstances.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These reality checks help you make informed decisions about whether to continue playing.
How to Access These Tools: All responsible gaming tools are available in your 987jili account dashboard under Account Settings → Responsible Gaming. You can also request any limit or restriction by contacting our 24/7 live chat support team directly.
At 987jili, we believe that online gaming should always be a positive experience. Whether you enjoy spinning the reels on your favourite slot, joining a live bingo session, or exploring the full range of games at the 987jili Casino, the key is to approach gaming as entertainment — with a clear budget, a time limit, and a healthy mindset.
The Philippines has a vibrant gaming culture, from the PBA to sabong to online casino games. But just like any form of entertainment, gaming comes with risks if it is not approached responsibly. That is why 987jili has invested in a comprehensive responsible gaming framework that goes beyond regulatory compliance — because we genuinely care about the wellbeing of every player on our platform.
Responsible gaming means making informed, conscious choices about how you gamble. It means setting limits before you start, sticking to a budget you can afford to lose, and treating any winnings as a bonus rather than an expectation. It also means recognising when gaming stops being fun and starts becoming a problem — and knowing where to turn for help.
987jili defines responsible gaming across three pillars: prevention (tools and education to help players avoid developing problems), early intervention (monitoring and alerts to identify at-risk behaviour), and support (access to self-exclusion and external resources for those who need help).
In the Philippines, casino-style gambling is strictly regulated and is only legal for individuals aged 21 years and above, in accordance with PAGCOR regulations. 987jili enforces this requirement rigorously. Every player must verify their age during the Know Your Customer (KYC) process before they can make a deposit or place a bet. Accounts found to belong to individuals under 21 will be immediately suspended and any funds returned.
If you are a parent or guardian, we strongly encourage you to use parental control software to prevent minors from accessing online gaming platforms. Talk to your children about the risks of gambling and make sure they understand that gaming sites like 987jili are strictly for adults.
Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or background. It is characterised by a persistent urge to gamble despite negative consequences — financial, emotional, or social. In the Philippines, problem gambling can be exacerbated by easy access to online platforms, which is why 987jili takes its responsible gaming obligations so seriously.
Early signs of problem gambling include: chasing losses, gambling with money meant for essential expenses like rent or groceries, lying to family members about gaming activity, feeling anxious or irritable when not gambling, and being unable to stop even when you want to. If any of these signs sound familiar, please use the self-exclusion tool in your 987jili account or contact our support team right away.
987jili monitors player behaviour for signs of problem gambling using automated detection systems. If our systems flag unusual patterns — such as a sudden increase in deposit frequency, extended session durations, or repeated attempts to reverse withdrawal requests — our responsible gaming team will proactively reach out to the player to offer support and information about available tools.
We also train our customer support team to recognise the signs of problem gambling and to respond with empathy and appropriate guidance. Our goal is never to maximise revenue at the expense of player wellbeing — a player who is in control and enjoying themselves is the foundation of a sustainable, trustworthy gaming platform.
Answer honestly. If you answer "yes" to three or more of these questions, we encourage you to use our self-exclusion tool or contact support.
Do you spend more money on gambling than you originally planned?
Have you ever lied to family or friends about how much you gamble?
Do you gamble to escape stress, anxiety, or personal problems?
Have you tried to win back money you lost by gambling more?
Has gambling ever caused problems with your finances, work, or relationships?
Do you feel restless or irritable when you try to cut down on gambling?
If you answered yes to 3 or more questions, please contact our 24/7 live chat support team or activate self-exclusion from your account settings immediately.
Sign in to your 987jili account using your registered mobile number or email address.
Navigate to the Account Settings menu in the top-right corner of your dashboard.
Click on the "Responsible Gaming" tab to access all available tools including self-exclusion, deposit limits, and session timers.
Select your preferred exclusion period — 6 months, 1 year, 5 years, or permanent. Confirm your choice when prompted.
Your account is locked instantly. You will receive a confirmation via SMS and email. The exclusion cannot be reversed for the chosen period.
Prefer to speak to someone? Our 24/7 live chat support team can activate self-exclusion on your behalf immediately — no waiting, no questions asked.
987jili recognises that certain groups of players may be more vulnerable to the harms associated with problem gambling. These include individuals experiencing financial hardship, those with a history of addiction, and players who are going through significant personal stress. Our responsible gaming framework is designed with these players in mind.
If you contact our support team and indicate that you are struggling with your gambling, our team is trained to immediately offer self-exclusion, provide information about external support resources, and escalate your case to our dedicated responsible gaming team for follow-up. We will never attempt to persuade a player to continue gambling if they have expressed a desire to stop.
987jili also maintains a strict policy against targeting vulnerable players with promotional offers. Players who have activated cooling-off periods, loss limits, or self-exclusion will be automatically removed from all marketing communications for the duration of their restriction.
One of the most common consequences of problem gambling is financial hardship. At 987jili, we encourage all players to treat their gaming budget as discretionary entertainment spending — money that you can genuinely afford to lose without affecting your daily life, your family's needs, or your financial obligations.
Never use money set aside for rent, utilities, groceries, school fees, or loan repayments to fund your gaming. If you find yourself tempted to do so, please activate a deposit limit or contact our support team right away. Remember: no game at 987jili is worth compromising your financial security or your family's wellbeing.
If you or someone you know needs help with problem gambling, the following types of support are available in the Philippines. We encourage players to seek professional help without hesitation — reaching out is a sign of strength, not weakness.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, operator compliance standards, and support referral services for problem gamblers in the Philippines.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions. Their crisis hotline is available for Filipinos who need immediate support.
Gamblers Anonymous operates peer support groups across Metro Manila, Cebu, and Davao. These free, confidential meetings provide a supportive community for individuals working to overcome problem gambling.
987jili's 24/7 live chat support team is always available to help you activate responsible gaming tools, discuss your options, or simply listen. You are never alone — reach out anytime from your account dashboard.
987jili operates in compliance with the responsible gaming standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). Our responsible gaming framework is reviewed regularly to ensure it meets or exceeds current regulatory requirements, including mandatory player protection tools, age verification procedures, and staff training on problem gambling identification.
All responsible gaming tools described on this page are available to every registered 987jili player at no cost. We are committed to maintaining a safe, fair, and transparent gaming environment for all Filipino players — from Manila to Cebu, Davao to Quezon City.
Gaming is best when it stays fun. Set your limits, play within your means, and enjoy everything 987jili has to offer — knowing that we have your back every step of the way. 21+ only.
21+ ONLY Gambling is addictive. Know when to stop. PAGCOR regulated.